Can I exchange the garments once I have received them?
If your garments are NOT PERSONALIZED (embroidery, vinyl, or printing), it is possible to make size exchanges within a maximum period of 5 business days, subject to prior review and authorization by the responsible department. The garments must be in perfect condition, free from any stains (makeup, deodorant, etc.), and not used, washed, or modified; they must also have all their labels and packaging elements intact.
The customer must bear both shipping costs (sending the garments back and receiving the new garments) since they must be reviewed by the responsible department.
The exchange time will depend on the availability of the garments, and there is no guarantee that the desired garments will be available at the time of the request.
Exchanges will be authorized once the customer has paid the entire invoice.
Dotaciones Corporativas DOES NOT refund money.
Personalized garments (embroidered or printed with your brand or design) are NOT ELIGIBLE for exchange.
Garments made with a special design for you (not part of our product portfolio) that are not personalized with your brand are also NOT ELIGIBLE for exchange.